Please read our cancellation and insurance policies below:
Group Events (Parties, Field Trips, Facilitated Workshops)
- Cancellations, up to 30 days in advanced, you will be refunded 100% of your full payment minus a 3.5% administration fee.
- Cancellations, up to 15 days prior, you will be refunded 50% of your full payment.
- 14 days or less prior to your event, refunds will not be issued.
- Any misrepresentation of details about your event will result in a fully non-refundable cancellation.
- Fees for programs, clubs and camps are non-refundable, but can be transferred one-time only (at no cost) to another suitable participant or date. You must contact Brick Labs directly to transfer the fee.
- No shows, will not be refunded, nor transferred.
Insurance Policy: (available for Group Events only)
- Customers who chose our event insurance policy (for $10.00) will be able to receive a 95% refund of their full payment.
- This policy is only applicable and valid when the event insurance option is selected at the time of your booking.
- With this policy, there are no time restrictions for cancellations.