Cancellation Policy

Please read our cancellation and insurance policies below:

Cancellation Policy:

Group Events (Parties, Field Trips, Facilitated Workshops)

  • Cancellations, up to 30 days in advanced, you will be refunded 100% of your full payment minus a 3.5% administration fee.
  • Cancellations, up to 15 days prior, you will be refunded 50% of your full payment.
  • 14 days or less prior to your event, refunds will not be issued.
  • Any misrepresentation of details about your event will result in a fully non-refundable cancellation.

Individual Fees

  • Fees for programs, clubs and camps are non-refundable, but can be transferred one-time only (at no cost) to another suitable participant or date. You must contact Brick Labs directly to transfer the fee.
  • No shows, will not be refunded, nor transferred.

Insurance Policy: (available for Group Events only)

  • Customers who chose our event insurance policy (for $10.00) will be able to receive a 95% refund of their full payment.
  • This policy is only applicable and valid when the event insurance option is selected at the time of your booking.
  • With this policy, there are no time restrictions for cancellations.